Resource Center

We've compiled these resource items to assist you in your business efforts. Please feel free to download these materials as needed.

About Us

MARTIN MEMBERSHIP
Signing up as a Martin Member means you will never again miss an opportunity to acquire the most recently available equipment and purchase parts at significant discounts. 

STANDARD TERMS AND CONDITIONS OF SALE | Effective 01/01/13 (PDF)


For your Peace-of-Mind, we offer standard terms and conditions of sale which will apply to all sales. These are our most current and complete terms of sale, amended January 1, 2013; and supersede any existing terms of sale that may have been offered by the Company.

DRIVING DIRECTIONS TO R.W. MARTIN (PDF)

Need directions? Just click on the link above for complete driving directions to our Corporate Offices in Kent and Shop & Warehouse Facilities in Ravenna. We are conveniently located in N.E. Ohio between Akron and Cleveland.

Parts & Supplies

PartsPLUS... THE RIGHT PART. RIGHT NOW. (PDF)


Discover what hundreds of successful companies are experiencing with R.W. Martin's "PartsPLUS" replacement parts program, and gain "peace of mind"!

PartsPLUS BUSINESS ACCOUNT APPLICATION (PDF)

Open your PartsPLUS business account today! It's easy. It's fast. Print and fax your completed application today and we'll take it from there.

Pre-Owned Products

With its service staff and parts inventory, R.W. Martin builds your confidence in its resources and capabilities to support you after selling you a machine!

HERE'S WHY R.W. MARTIN PRE-OWNED MACHINERY IS SIMPLY BETTER! (PDF)
Download your own copy and learn why R.W. Martin Pre-Owned Machinery is simply better.

MODEL OF CREDIBILITY (Reprint PDF)

GENERAL POLICIES (PDF)

USEFUL FREIGHT TERMS (PDF)

Freight terms, terms of sale/purchase, freight prepaid and collect and FOB are terms that are continually being misused and misunderstood. If you are not familiar with their meanings, you are not alone. Learn more with this useful guide.

COMPONENT & MACHINERY REMANUFACTURING SERVICES (PDF)

R.W. Martin provides remanufacturing services for many types of plant equipment and machinery components in the industrial laundry and process industries. Our extensive range of equipment and experienced personnel enable us to return virtually any late-model machine or component to its original specifications, from washer extractors, dryers, feeders, flatwork ironers, and both large and small-piece folders, to industrial water heaters, pump sets, and water storage tanks.

Technical Service

SignatureSERVICE SCHEDULED MAINTENANCE PROGRAM (PDF)

There is no good time for downtime. Choose the right plan to keep your machinery up and running for maximum productivity. Contact your account manager today to learn more about our on-site support services.

LIMITED SERVICE AGREEMENT TERMS & CONDITIONS (PDF)

Congratulations, you are now an owner of a new machine from R. W. Martin. Just as with any other major purchase such as a new vehicle or home, you want to have "peace of mind" against costly downtime and repairs. Owning a new machine purchased from R.W. Martin is no different. Thank you for your business. If you are in the process of buying, be sure to talk with your account manager to craft an agreement that fits your needs. We offer a variety of service periods to help you keep your equipment operating efficiently and safely: 30-, 60-, 90-days, as well as, 6- or 12-month periods.


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